Last updated: 22 October 2026

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At The BCreative Collective, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect through our website, how we use it and the choices available to you.

We aim to comply with applicable data protection legislation, including South Africa's Protection of Personal Information Act (POPIA).

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1. About Us

The BCreative Collective is an independent design business based in South Africa, providing brand identity design, website design and related creative services to clients worldwide.

For personal information collected through this website, The BCreative Collective is responsible for determining how and why that information is used.

Business Name: The BCreative Collective
Location: South Africa
Email: thebcreativecollective@gmail.com​

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2. Information We Collect

We may collect personal information when you interact with our website, submit an enquiry or subscribe to our mailing list.

This may include:

• Your name and email address

• Your business name and website

• Your contact information

• Details about your business or proposed project

• Messages and information you voluntarily provide

• Your mailing list subscription preferences

• Technical information such as your IP address, browser type, device information and website usage data

We only collect information that is reasonably necessary for the relevant purpose.

Please avoid submitting sensitive personal information through our contact form unless it is necessary for your enquiry.

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3. How We Collect Information

We collect information when you:

• Complete and submit our contact form

• Subscribe to our mailing list

• Contact us by email

• Provide information during a project enquiry

• Browse or interact with our website

Certain technical information may also be collected automatically through Wix and the cookies or similar technologies used on our website.

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4. How We Use Your Information

We use personal information to:

• Respond to enquiries and messages

• Review project requests and prepare quotations

• Communicate about our services

• Manage client relationships and project administration

• Send occasional email updates to mailing list subscribers

• Maintain website functionality and security

• Understand and improve website performance, where applicable

• Meet applicable legal, accounting and recordkeeping obligations

We process personal information where we have an appropriate legal basis, including your consent, steps taken at your request before entering into a contract, contractual obligations or another basis permitted by applicable law.

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5. Contact Form Submissions

When you submit an enquiry through our contact form, we use the information provided to review your request and respond to you.

Your information may be stored within Wix Forms, Wix Contacts and our business communication systems.

Submitting an enquiry does not automatically subscribe you to our mailing list.

We will not use your contact form information to send unrelated marketing emails unless you have separately consented or another lawful basis applies.

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6. Mailing List Subscriptions

Visitors may choose to subscribe to occasional emails from The BCreative Collective.

These emails may include new projects, creative updates, business news and other relevant information.

Subscribing is entirely optional.

Mailing list information may be stored and managed through Wix Contacts and Wix Email Marketing, where these services are enabled.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us directly.

Unsubscribing from marketing emails will not prevent us from sending necessary communications relating to an existing enquiry or project.

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7. Website Hosting and Third-Party Providers

Our website is built and hosted using Wix.

Wix provides the hosting, forms, contact management and other technical services that support the operation of our website.

Personal information submitted through the website may be processed or stored through Wix and its service providers.

We may also use trusted third-party services for email communication, file management, payments and project administration.

We share personal information only where reasonably necessary to operate our business, provide requested services, comply with legal obligations or where otherwise permitted by law.

We do not sell personal information to advertisers.

For more information about Wix's privacy practices, visit:

https://www.wix.com/about/privacy

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8. Cookies and Website Analytics

Our website uses cookies and similar technologies to support its functionality, security and performance.

Cookies are small files stored on your device when you visit a website.

These may include essential cookies required for the website to function and, where enabled, optional cookies used for analytics or other purposes.

Where required by applicable law, visitors will be given the opportunity to manage their preferences for non-essential cookies.

You can also manage or delete cookies through your browser settings.

Disabling certain cookies may affect how parts of the website function.

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9. International Data Processing

The BCreative Collective is based in South Africa and works with clients internationally.

Some of the service providers we use may process or store personal information outside South Africa or your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards or other lawful transfer arrangements apply.

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10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.

Enquiry information may be retained for a reasonable period to manage correspondence and potential future work.

Client information may be retained for project administration, accounting, legal compliance and recordkeeping purposes.

Mailing list information is retained while you remain subscribed, subject to any records we may need to keep for consent or legal compliance.

When information is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it.

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11. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Our website operates through Wix, which provides security features for its hosted services.

However, no online platform or method of electronic communication can be guaranteed to be completely secure.

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12. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of information where legally appropriate

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Unsubscribe from marketing communications

• Raise a concern or complaint with the relevant data protection authority

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before responding to certain requests.

South African residents may also contact the Information Regulator of South Africa through its official website:

https://inforegulator.org.za

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13. Children's Privacy

Our website and services are intended for business owners and adult visitors.

We do not knowingly collect personal information from children through our website.

If you believe that a child has submitted personal information to us, please contact us so we can review the matter and take appropriate action.

 

14. External Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices of these websites and encourage visitors to review their privacy policies before providing personal information.

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15. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, technology or legal requirements.

The latest version will be published on this page with an updated revision date.

Where required by law, we will provide additional notice of significant changes.

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16. Contact

For questions about this Privacy Policy, or to request access, correction or deletion of your personal information, please contact:

The BCreative Collective
thebcreativecollective@gmail.com