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FREQUENTLY ASKED QUESTIONS
Starting a brand or website project can feel like a big step. This page answers the questions clients most often ask before working with us.
The Atelier Edit
The Beauty Brand Edit
The Wellness Brand
Packages & Scope
Working Together
Content & Copy
Website & Platform
Timeline & Process
Revisions & Feedback
Payments & Booking
After Launch
Most Atelier Edit projects are completed within 6 to 8 weeks, depending on the scope of your project and how quickly content and feedback are received.If your website includes a larger portfolio, additional project pages, or other custom requirements, we'll confirm any additional time needed before the project begins.
Possibly! If you already have a strong visual identity that feels aligned with your business, we may be able to work with what you have and tailor the scope accordingly.If your existing branding needs refinement before we begin, I'll recommend the best approach so that your website and visual identity feel cohesive rather than treating them as two separate pieces.
Absolutely. You don't need to arrive with every project perfectly organised or know exactly how your portfolio should be structured.I'll help determine how your work can be presented most effectively, including the overall portfolio structure, project hierarchy, image layouts, and how much supporting information each project needs.You'll provide the final project imagery and context, and I'll take care of bringing it together into a polished, easy-to-navigate experience.
For portfolio-led businesses, strong imagery is an important part of the final website, so ideally you'll have high-quality photographs of the projects you'd like to feature.Photography itself isn't included, but I can provide guidance on the type, format, and variety of imagery that will work best within the design.If you're still waiting for final photography, we can discuss whether it makes sense to begin with temporary imagery and update it before launch.
Not at all. You may already have a very clear aesthetic, or you may simply know that your current brand no longer feels right. Both are completely fine.I'll take the time to understand your work, your preferences, and how you'd like your business to be presented. From there, I'll guide the creative direction and make considered recommendations rather than expecting you to make endless design decisions.You'll always have the opportunity to review and approve the direction, but you won't need to manage the design process yourself.
The Atelier Edit includes tone and messaging direction, along with general copy refinement to improve the clarity, structure, and flow of the content you provide.Full copywriting from scratch isn't included. If your project requires more extensive copywriting, I'm happy to recommend working with a specialist or collaborate with one where needed.
A few specialist or third-party services fall outside the scope of The Atelier Edit, including professional copywriting, photography, printing, font licence purchases, paid website subscriptions or hosting, advanced SEO strategy, digital marketing, and social media management.If your project requires something outside the core package, let me know. Additional design work can often be added to your project, and I'm happy to recommend a specialist where something falls outside my area of expertise.
Absolutely! Your website is designed with future growth in mind, so new projects, services, portfolio categories, journal content, or additional pages can be added as your body of work grows.You'll also receive a personalised handover and tutorial recordings showing you how to manage the key areas of your website yourself.
Yes. Once your final payment has been received, your website is transferred to your own WIX account and all final brand files are yours to keep. You'll have full ownership and control of your website and final design assets moving forward.
The Atelier Edit includes one month of post-launch website support, giving you time to settle into your new website and ask any questions that come up.If you'd like ongoing design support, new portfolio pages, additional collateral, or website updates later on, these can be quoted separately as your business evolves.
CONTACT US
STILL HAVE QUESTIONS?
You’re welcome to reach out with a quick question or to talk about your project. Send us an email here and we'll get back to you within 48 hours.

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