Upon receiving your message, we'll give you an estimated quote with a base price for your project. This price only includes the basic design work mentioned in the service description and contract.
Additional work required for your project will be charged accordingly and billed prior to the completion of your project.
We may request full payment for certain orders $30 or under.
We prefer EFT.
Your project's estimated timeframe will be determined by the scope of your project, the communication required and the studio's capacity.
Once you placed your order and made your deposit, your design project will go in our queue.
If you have a specific deadline for your project, please let us know and we will be glad to prioritize your project at an additional fee.
Please note that rush orders may not be possible in some cases.
Our work hours are typically Mondays – Fridays, 9am-4pm.
We'll always let you know that we've recieved your message and respond to your e mails and messages as soon as we can. We usually respond to emails and messages at 10am.
We believe in a healthy work-life balance and honor this belief on behalf of our clients as well.